Straight answers before you travel.

We are an independent facilitation service. We help patients from Africa compare hospitals in India and organise the travel around treatment. We are not a hospital.

No. A useful recommendation compares more than one suitable centre. Names are shared after we have reviewed your reports.

The case review on this website is free. Treatment invoices are issued by the hospital. If any facilitation fee ever applies, it will be written down before you agree. We do not ask you to pay treatment costs to us.

A coordinator aims to reply within one working day. A specialist opinion on a complete file is often ready within 48 hours. Complex cases take longer.

Most patients write from Nigeria, Kenya, Ghana, Tanzania, Uganda, Rwanda, Ethiopia, Zambia, Cameroon, Senegal, and South Africa. Other passports are welcome.

No. Information here is general. Diagnosis and treatment decisions belong to qualified doctors at the hospital you choose. Read the disclaimer.

A recent scan or report, a short history, current medicines, and your country. Photos of paper reports are acceptable to start.

Yes. One attendant can usually apply alongside the patient. We include them in pickup and hotel planning.

By SWIFT transfer to the hospital account on a proforma invoice, or by a named local arrangement where one exists. You should match the account name to the hospital’s invoice.

No. Ranges on this site are for planning. The hospital’s written estimate, after seeing your reports, is the figure to use.

Say so. Some cases need stabilising at home first. We would rather delay a trip than encourage an unsafe flight.

English on WhatsApp and email. An interpreter can be arranged in India when the clinical conversation needs one.